Get the Seagate Solid State Hybrid Drive and supercharge your laptop. SSHD combines the blazing performance of a solid state drive and the huge capacity of a hard disk, all with a budget-friendly price-tag. The Seagate SSHD is compatible with virtually any laptop computer, any OS, and any application, so you get plug-and-play, revved-up performance from any system.
$ 69.99
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Seagate *now* honors warranty on OEM drive previously refused,
Important Update June 20, 2013:
When I tried to get a warranty support for my Amazon bought Seagate hybrid drive Feb. 2013 the drive was rejected *both* on-line and via phone support. Seagate said they would not honor the warranty because the drive serial nunber was an OEM serial. The drive listing on Amazon and Seagate drive information on their web site both cited a 3 year warranty for the drive.
I am now happy to report that after reading a comment on this review I learned that Jack had validated the warranty on a Seagate OEM hybrid drive at the Seagate site. I retried the warranty check for my hybrid drive one more time. This time the warranty validated and the drive was accepted for warranty replacement.
I hope this review may have helped Seagate change and decide to stand behind their drive’s warranty whether sold as bare (OEM style) or retail.
I’m changing my rating from 1 to 3 stars. Kudos to Seagate: they are now backing up their product.
I’ll leave my original review below, the story of the original warranty experience.
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I am writing this review because I see this listing does not provide either warranty or retail/OEM status. Why does this matter? Read on…
I bought a previous model (Seagate Momentus XT 750 GB 7200RPM SATA 6Gb/s 32 MB Cache 2.5 Inch Solid State Hybrid Drive ST750LX003). I found out rather rudely that Seagate does not honor the warranty on OEM drives. The drive was only 4 months old. The Amazon listing for that drive did not say it was an OEM drive. That listing mentioned the Seagate 3 year warranty.
In the 4 months it worked the drive made booting and certain common tasks very quick. If it was on the SSD part of the drive it was quick like a SSD. If not it performed like a conventional hard drive. I was very pleased until it failed.
The drive failed after 4 months with no warning. It just stopped working. Smart testing indicated no problems but Seagate tools said it was dead. When I called Seagate for warranty support they said it was an OEM drive and the seller was responsible for the warranty on drives with OEM serial numbers. How could I have known?
My fast little hybrid drive was suddenly just a very small “brick.”
After Seagate told me the drive was OEM and “tough”, I called Amazon and their customer service was GREAT. Even though I was outside the 30 day return window and Seagate should have honored their warranty. Note: WD honors their warranties in my experience, OEM or not.
I see this 1TB ST1000LM014 listing does not specify a warranty or whether the drive is retail or OEM. After posting this review will warranty specifics may get clarified? I hope so: it matters.
FYI: Seagate provides a MANUFACTURER warranty of 3 year according to their product data sheet. Just search the seagate site for the model number: ST1000LM014.
Seagate has stated to me directly that they will not honor the warranty if you happen to have a drive with an OEM serial number.
I hope you might have found this helpful.
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|Works Great in 13″ Macbook Pro,
I am extremely pleased with this drive and would highly recommend it as an upgrade on a Macbook Pro. It is much faster than the stock 500 GB drive that came in late 2012 MacBook Pro. Now I have a fast 1 TB machine. All 999.8 GB are available as one drive.
I used the step by step instructions that I found at […] to change out the hardware in less that 15 minutes.
After a discussion concerning the software restore with the apple guru at my local apple store, I used his advice by starting the macbook pro with the new drive by holding down the option key. (Rather than using an OS X Recovery Disk – the apple guru said apple no long supports that product, even though i found it on apple’s support website???) I then had to log onto my wifi network. It took about 10 minutes to download the next menu to my computer over the internet. At that point I had to 1st delete the files on the new hard drive and at the time, select the “extended journal” option. This took 5 or so minutes. Then I used Time Machine to restore about 450 GB from a USB 3.0 connected external hard drive. That took about 5 hours.
I’ve been running the new drive for 2 days now with no problems. The only thing that did’t restore was the product key in my Mac version of Microsoft Office. I reinstalled the key and all works fine. I run Windows 7 through Parallels. Windows and all of my Windows programs run fine. I did not have to reinstall product key numbers in my Windows versions of Lightroom and Photoshop.
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|Outstanding performance on a 2009 MacBook Pro,
Multiples of increase in speed. Primary use in Photoshop. Both Memory increase from 4 to 8gb as well as replacement of the stock 500gb drive with this 1TB hybrid. Nothing but outstanding results.
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